April 25, 2014
Division of IT Home Search Knowledge Base Help Desk Supported Services Technology Discount Programs
Like Us on
             Facebook    Follow Us on Twitter

For information on receiving Global Services Alerts, visit:
Alerts Subscription Page

As of 4/21/2014, full functionality has been restored to University of Maryland websites. If you encounter any problems, please contact the Help Desk.

News and Information

New Powerful Passwords Event at Maryland Day April 26, 2014

UMD Alerts Service Transition UMD Alerts Service Transition Announcement

UMD Data Breach UMD Data Breach

Windows XP and Office 2003 End of Support Windows XP and Office 2003 End of Support

Terrapin Technology Store, ACT Warranty Desk, IT Help Desk 
McKeldin Library Location Survey Take a survey on our new location in McKeldin Library

News & Information Archive
Help Desk Locations, Hours & Info

Computer and Space Sciences Bldg,
Room 1400

Walk-in: Mon - Fri 8:00 a.m. - 5:00 p.m.
Phone: Mon - Fri 8:00 a.m. - 6:00 p.m.

Phone: 301.405.1500

McKeldin Library Help Desk


Walk-in: Mon - Fri 8:30 a.m. - 8:00 p.m.

E-mail: itsc@umd.edu

Self-Assistance: IT Service Center and Knowledge Base: www.itsc.umd.edu

ACT Repairs/Hardware Diagnosis @
McKeldin Library Help Desk

Walk-in: Mon - Fri 8:30 a.m. to 4:30 p.m.

Help Desk Live Chat:
Monday - Friday 1:00 - 6:00 p.m. Help Desk Live Chat

Terrapin Technology Store

McKeldin Library Help Desk, Room 1221

Mon - Fri 10:00 a.m. - 4:00 p.m.

Stamp Student Union, Room 0203

Mon - Fri 10:00 a.m. - 4:00 p.m.

Phone: 301.314-7000

Popular Questions for the Help Desk
(Search full Knowledge Base)

Q: How do I activate my accounts?
A: Activating a new student account
Activating a new faculty/staff account

Q: How do I reset my Directory password?
A: Reset a Lost or Forgotten Directory Password
Change a Directory Password

Q: How do I access my email?
A: Accessing Exchange and TERPmail

Q: How do I set up my email forwarding?
A: Change Your Email Forwarding via Testudo
Change Your Email Forwarding via ARES

Q: How do I connect to the network?
A: Accessing the UMD Network

Q: Where can I get information on my UMD Box account?
A: How to Activate an University of Maryland Box Account
How to Log Into the University of Maryland Box Service
University of Maryland Box Service FAQs

(Search full Knowledge Base)

Division of Information Technology

Comments on this page?
This page is maintained by the Division of Information Technology

Last Modified: Friday April 25, 2014
© 2013 University of Maryland | Privacy
Division of Information Technology