 |
Macintosh no longer supports Internet Explorer (IE). In addition, IE has some
incompatibilities with the script we use to
authenticate for software downloads. What happens is that when downloading
software from the Office of Information Technology
(OIT) Help Desk web site the name of the downloaded file
becomes "software download" instead of the actual file name (i.e,
Virex72.sit, or Fetch_4.0.3.sit). The file will download fine, but because
it has a different file name, it might have problems opening when you
double click it. Here are your options to work around this problem:
Use a browser other than Internet Explorer. We have tested
Safari, Mozilla, SeaMonkey, and Omniweb. Those browsers do not seem to have any
problems downloading software from our web site. See the Help Desk
web browser recommendations. If you plan to use IE, you can open the
downloaded file called "software download" from within StuffIt
Expander. To do this, open Stuffit Expander first, then click on
File, and click on Expand. Choose the file you
downloaded (it will be called "software download"). The file should expand
normally and you should be able to continue with the installing instructions
on the Help Desk web page from which you downloaded the software.
|
