Printing from a WAM Computer
Table of contents
Getting Started
The purpose of this document is to instruct you in printing
from a computer in the WAM labs at the University. These instructions
assume that you have established print authorization by opening a
print account and that you have transferred funds from your Terrapin
Express Account to the print account's bank (see How Do I Access the Bank?).
Note: Access to WAM labs at the University is
limited. You must have a valid University ID to use the labs.
If you do not have a Terrapin Express Account, you can open one with a
minimum deposit of $20 in room 1109, South Campus Dining Hall or you can
activate an account at
https://sis.umd.edu/terpexp/.
If you do not have Print Authorization, you can establish this privilege
at the Office of Information Technology (OIT) Help Desk.
Note: For more information about Terrapin Express, see:
http://www.dining.umd.edu/terrapin_express/.
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Printing from a PC
To print from a Windows application, select the Print
command from within the application you are using. The Print
window then appears, it allows you to define your specifications. Click
on OK. The resulting NPP for Windows dialog box is
displayed below:
The NPP for Windows dialog box for Windows applications
provides the option to declare a maximum page estimate (10 pages is the
default; this assumes a balance of at least $1 in your account per print
job).
The default number of pages box is particularly important if
your funds are below the amount needed to print the default number of
pages. For instance, if you only have $.90 (90 cents) left in your
bank, it is not enough to pay for printing the 10 default pages.
Yet, if you only need to print one or two pages, $.90 is adequate. In
order to successfully print, you should change the default page limit to a
number that is less than your bank balance (in this case, nine or fewer
pages).
Once you have provided this optional printing setup information
for the NPP for Windows dialog box, select the Print
button.
You will then see the Print Authorization Warning displayed
below:
Click on the OK button. The Print Authorization dialog
box displayed below will appear.
Enter your Print Account number and Password in the
box. You must have a password to print. Once you have entered
your password, click on the OK button to proceed. A status window
at the bottom of the Print dialog box will indicate the queuing
progress (by percent) of your print request. Close the dialog box on your
screen once you have successfully posted your job to the print queue.
Note: Due to the encryption process needed to
protect the security of your print funds and CPU speed limitations,
the printing process may seem slow.
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Printing from a Macintosh
To print from a Macintosh (from within an
application), choose Print from the File menu. The print
dialog box will appear, giving you a chance to define your Macintosh print
specification as illustrated below. Click on the Print Button.
The dialog box will prompt you for your Print Account
number, Password and a cost limit. The dialog box also
notes the printer to which your job will be directed and a queue
name (that can be used to help you trace your print job). Your printed
copy is then sent to the laser printer you selected. You will be
similarly prompted for your Print Account number, Password
and a Page Estimate for remote access also. A sample of this
dialog is illustrated below:
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Printing from a Sun Ultra or Linux Workstation
WAM Sun Ultra and Linux workstations can print to laser
printers in each of the WAM labs as well as high-speed line printers at
OIT. The laser printers in
the WAM labs can print both ASCII text and PostScript files. Because of
graphics and multiple fonts, most applications produce PostScript
output.
When printing in an application, you may select among the
printers in the various WAM labs. Applications that have been configured
to allow printing usually have a Print option. If this option is not
available within the application, use the qpr command
within a UNIX terminal window. The application may require that you print
to a file before using the qpr command. The format of
the qpr command is:
qpr -q
printer-name
filename
In addition to the laser printers that support PostScript, you
can send program listings and other plain ASCII files to prl, the
OIT IBM 3800 laser printer located at the OIT dispatch window in the
A.V. Williams Bldg., room 1299.
You will be prompted for your Print Account
number, Password and possibly a Page Estimate for remote
access. See a sample of this dialog below.
sun01csc:~: qpr -q
pg2myfile
Authentication account:
Print Account Password?
Note: Nothing will appear on your monitor when you enter
your authorization account number and password.
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How Do I Access the Bank?
If your job exceeds available funds and you try to print, your
job will be aborted and you will receive a dialog box informing you that
you have insufficient funds. Go to
http://bank.umd.edu to transfer additional funds from your
Terrapin Express Account to the print bank.
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How Do I Get Credit for Poor Print Quality?
Credit request forms are available on-line at the OIT Help Desk
web site Bad Print Refunds.
Credit is given for bad print copies caused by malfunctioning printers.
Credit is not given for poor formatting or editorial mistakes. (Samples
of bad print jobs are posted in labs.) Bad copies should be returned to
the OIT Help Desk for processing.
Credit requests will be processed within five working days of
receipt. Funds will be credited to your print account; no cash will be
exchanged. Credit must be requested within one month of the bad printout.
You will never be asked to divulge your password in order to receive
credit for poor copies.
You may also submit a problem report to the OIT Help Desk by
typing request at the UNIX command prompt.
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Please contact the OIT Help Desk
if you have any questions or concerns.
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