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Getting Started with Webmail for Glue and WAM

A Glue and WAM Alternative  |   Why Should I Migrate?  |   What is Glue webmail    |   Logging onto Glue webmail  |   Incoming Messages  |   Create a Folder and Move E-mail  |   Compose a Mail Message    

A Glue and WAM Alternative

By the end of Fall 2007, WAM and most of Glue e-mail functionality will be migrated to the more modern Mail@umd system. Your WAM and Glue account's ability to host web pages, store files, run programs, etc. will remain. Those e-mail users on departmental Glue mail servers will not need to migrate (but may if they wish), as those services will continue.

If you're not sure whether you're on a departmental mail server or not, login to your Glue account and type the command:

  hesinfo userid mailhost

where userid is your Glue userid. For example:

  hesinfo joeuser mailhost
  Glue

If you get a result of "Glue", you are in the group which will be migrated. If you get any other result, like "physics" or "isr", you are on a departmental server, and migration is optional.

The Office of Information Technology (OIT) has been notifying users and offering an automated global migration that will copy existing e-mail folders from Glue and WAM and put them into the new Mail@umd e-mail account. In addition the migration will put in a forwarding message so any email sent to the old account will appear in the new Mail@umd account. After the migration, you will still be able to access the e-mails on your WAM or Glue account as before, but all new mail will be forwarded to the Mail@umd system for delivery.

Why Should I Migrate?

The Mail@umd account has important features that Glue webmail does not offer.

  • Address Book functionality
  • LDAP Lookup
  • SPAM Filtering
  • Virus Protection

There is Mail@umd documentation online. Check for more information at: Getting Started with Webmail.

What is Glue webmail?

Webmail is a web-based messaging tool that allows you to access and manage e-mail across the Internet. You can use Webmail with most Web browsers. You will use your Glue login and password to log in, view, compose, respond to, and manage e-mail in your account.

This tutorial looks at the webmail tools and strategies you can use for reading, writing, and communication via electronic mail for Glue accounts.

Logging onto Glue webmail

Webmail can be used to access either the Glue or WAM environment. On the login screen you will first be asked for your Username, Password and then the Server (the default is Glue). One last feature of webmail is the ability to select a language other than English. The default for webmail is English, but if you wish to select your native language the webmail client will display in that language. Please note that if you receive an e-mail that has been typeset using English characters it will display English characters and not the chosen language.

The webmail client reverts to its defaults each time you exit the program and will need to be reset every session. To access webmail, type the following url into your browser:

  http://www.webmail.glue.umd.edu

and press Enter or Return to access the main login screen.

webmail login
screen

  • The Username should be your Glue or WAM Username
  • The Password should be your Glue or WAM Password
  • The Server should match the Login ID and Password you entered in the first two steps (e.g., select Glue Server when using your Glue Account and WAM server when using your WAM account)
  • Click the Log in button
  • The Help button will take you to the OIT Help Desk documentation you are currently reading

Incoming Messages

When you are first log into webmail you will be looking at the INBOX. This is where you will control most of the webmail functions. At this screen you can read e-mail, move messages to another folder, delete messages, or create new folders for filing e-mail. Incoming messages are listed by date (default), but can be set to alphabetical order based on the person who sent the e-mail (From), or the Subject.

webmail when first
opened

Open and Read E-mail

You can open a webmail message by moving your cursor over the From or Subject links. The cursor turns into a hand and the From or Subject lines turn into links.

webmail open an e-mail
message

Read the e-mail message

You can see as many messages in your INBOX as your screen will show you. If you have more messages than space on your computer screen you will see a scroll bar. Scroll it down to view the additional messages. To view the message header and contents of a specific message, click on the Subject link.

The basic message indicates the date on which the message was sent, from whom the message was sent, the subject line, and the size of the message.

The body directly follows the header and is the main content of the message. If the message is too long to fit in the text window, use the scroll bar on the right to view the remaining contents. Your options for manipulating the message, appear in the Command bar at the top AND the bottom of the message window. Links to message attachments appear at the end of the message.

read your
e-mail message

Once the e-mail is opened you can read, forward, reply, or delete your message. On the right of the screen you will see a drop down window. This allows you to Move or Copy your message to a pre-existing folder. The ability to create sub-folders and to move your e-mail to specific folders will help you keep your messages organized.

Delete a message

A message can be deleted when you are within the message by clicking on the Delete button. This process merely marks the e-mail as ready to be erased. To remove the message from the server you need to Purge your account.

  • At the INBOX, click on the Delete | Undelete checkbox to select it
  • On the Mark as: drop down window select Deleted
  • On the right side of the screen click Purge Deleted to clear the message from the server (or select Move | Copy to push it to another folder)

    Click the Purge
      link

Create a Folder and Move E-mail

In webmail you can create Folders for your e-mail messages. Folders are helpful if you wish to keep your mail sorted by subject or sender and can be easily deleted once you are through with them.

  • Click on the Folders icon at the top of the screen

    Folders
      icon

  • The Folder Navigator window will appear. Click on the Choose Action: drop down arrow and select Create Folder

    select
      Create Folder

  • At the User Prompt window, type in the name of your new folder (e.g., Test Folder)

    Name the
      Folder window

    • Special Characters you cannot use when naming a folder are: Dot (.), Front slash (/), Plus sign (+), Quotation marks (""), Asterisks (*), and Percent signs (%).
  • After a few seconds the new folder name will appear in your Folder Navigator window
  • Return to the INBOX by clicking the INBOX icon

    INBOX
      icon

  • Click in the Delete | Undelete check box to select the message

    delete or move message

  • On the right side of your e-mail screen click on the Move | Copy Messages to drop down arrow
  • Click to select Test Folder

    click on
      down arrow and select folder

  • Click Move to move your message out of the INBOX and into Test Folder or Copy if you wish to move a copy of your message into Test Folder while leaving a copy behind in your INBOX

Compose a Mail Message

Composing a message can go beyond simply typing a message and sending it. This unit reviews steps for creating a message, checking it for spelling errors, and adding attachments. To Compose an e-mail message simply click on the Compose icon located over the INBOX.

Click the Compose
icon

The Message Composition Window will appear where you can enter the proper information to send out information to a specific person or persons.

Message
Composition window

  • The Identity field shows the identity of the sender with the default being your e-mail address
  • The To field is the e-mail address of the person to whom you wish to send e-mail
    • Note: multiple addresses should be listed on the same line but separated by the use of a comma
  • The Cc field is used to Carbon copy a second party
  • The Bcc field is used to Blind carbon copy a second party
    The person listed in the To field will not see the name or e-mail address of the person who has been Blind carbon copied
  • The Subject field allows the reader to identify the subject about which you are writing
  • The Options buttons have specific advantages
    • The Address Book button has not been activated at this time

      Address Book button

    • The Expand Names button has not been activated at this time

      Expand Names button

    • The Spell Check button will allow you to check the spelling of your message (this does not include the Subject line)

      Spell Check button

    • The Special Characters button will help you insert characters that have complicated HTML coding (such as à)

      Special Characters button

    • The Attachments button will allow you to send files across the internet

      Attachments button

  • The big white area is where you will enter the message you wish to send
  • Click on the Send Message button to send the message
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