Computing Topics --> Information about the OIT Helpdesk -->

Information about the OIT Helpdesk

• Mission Statement for OIT User Support Services
  User Support Services Mission Statement
• US-CERT Advisory on Unpatched Microsoft Word Vulnerability
  US-CERT has issued an advisory for users of Microsoft Word
• Information for New Students
  Information about various accounts and services for new students
• Recommendations for Web Browsers
  OIT Help Desk recommendations regarding web browsers for use with University web applications
• Wireless Networking at the College Park campus
  Information on the Mobile at Maryland program.
• Archive Of Help Desk News And Information Links
  Collected historic links from the Help Desk 'News and Information Links' section. Established 4/08.
• Campus extensions
  This page explains the campus extensions, and how to dial them from off campus.
• Check your University Directory Information
  How to verify your University Directory Information and correct it if necessary.
• Directions To The OIT Help Desk
  This page provides simple driving directions from many points around the area to the Office of Information Technology Help Desk.
• Employment Opportunities at OIT
  This page links to employment opportunities at OIT.
• Getting To The OIT Help Desk From The Main Entrance Of The University
  This page provides directions to the Office of Information Technology Help Desk from the main (Rt 1) entrance of the University.
• Information Technology Library Services Update
  
• Net Ethics
  This page explains the concept of Net Ethics.
• OIT Help Desk Contact Information
  Information on Office of Information Technology faculty/staff and student Help Desk hours, location, phone, etc. Also has Academic Computers for Terps (ACT) walk-in hours.
• OIT Help Desk Hardware Rental Information
  This page has information about how to rent hardware and what kind of hardware rentals are available at the customer care center. Only faculty/staff are allowed to rent these hardware.
• OIT Help Desk Hardware Reservation Form
  This page has an online form which allows faculty/staff of the University of Maryland, College Park to reserve rental hardware.
• OIT Help Desk Postal Address
  The postal address of the Office of Information Technology Help Desk
• OIT Help Desk Support Services, Systems, And Policies
  Supported applications
• Office of Information Technology Links
  Links to OIT webpages
• Our Policy on Hardware Consultations
  
• University Links
  This page lists some commonly needed university links.
• University of Maryland FYI Mailing List and Website
  What is the FYI List? How do you subscribe or unsubscribe? Where can you see the FYI list on the web?
• Updating Who Can Post Alerts Via The Outage Notifier Tool (ONT)
  How to add or remove entries of who can post via the Outage Notifier Tool (ONT), which generates the system alerts for outages, etc.
• Useful Public Campus Telephone Numbers
  This page lists a couple of general and useful campus phone numbers.
• VirusScan 8i Now Available For Download
  The OIT Help Desk is now distributing McAfee VirusScan 8i for Windows XP and Windows 2000
• What's New on the Help Desk Website
  All pages on the site which have been added in the past 7 days.