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DEANS: E-mail Issues

Deans accounts are subsets of the Glue system. Most e-mail problems can be solved by looking in the Unix Mail section or try the WAM / Glue Documentation. There are problems specific to Deans accounts and they are covered below:

• deans.umd.edu used to allows mail relaying. If you are receiving the error message "relay was denied":
  1. Change your SMTP server in your mail program to smtp.deans.umd.edu.
  2. After this is done please look at FAQ Resolving E-mail Rejection Problems.
• If you used elm to access their mail and can not see your old save message folders in pine, do the following from a Unix command prompt within your account:
  1. cd ~/Mail
  2. ls
  3. You should see a list of files and they will need to be moved to another location. You can do this with the following command:
  4. mv -i * ~/mail
  5. If a file with the same name already exists in ~/mail, you will be prompted about overwriting the existing file. Answer n for no and note the filename.
  6. If you have any filenames from above that were not moved, you can move them with the following command:
  7. mv -i old_filename  ~/mail/new_filename
  8. The new_filename can not match any of the filenames in ~/mail .
  9. Now pine should be able to see new message folder that should contain the old saved messaged.
• If you are having problems getting access to your elm address book in pine, please call the Office of Information Technology (OIT) Help Desk
• The Deans system used to use deans.umd.edu as it pop, imap and smtp server. However this has changed, please update your mail program with the following settings:
  • SMTP Server = smtp.deans.umd.edu
  • IMAP Server = imap.deans.umd.edu
  • IMSP Server = imsp.deans.umd.edu
  • POP Server = pop.glue.umd.edu