 |
E-mail almost never vanishes into thin air. If a problem
occurs with delivery, the sender virtually always gets a
response, or "bounce", which consists of
-
a normal header (usually from
"Mailer-Daemon" or "Mail Delivery
Subsystem")
-
a section of information specifying what went
wrong, and
-
an optional section consisting of the original mail item
That second section is the vital one in figuring out what
has happened. We at the Office of Information Technology (OIT) Help Desk hope that
you or your unsuccessful correspondents will be able to use
this document to figure out what happened. If you do decide
to contact us by phone, please have it in printed form or
on the screen so we can ask you about it.
|