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Mac: Clearing Information Stored in Parameter RAM

The Parameter RAM (PRAM) in the Mac is a small amount of RAM that stores the settings of several control panels and some system software settings. The PRAM is powered by a small battery, often 1/2 AA 3.6V, located on the main logic board. PRAM is similar in function to CMOS settings on a PC.

Why clear out the PRAM?

The most common signal that the PRAM needs to be cleared out is when the clock or monitor settings change from one startup to the next. Some other signals include: inability to boot off a connected SCSI device, if a serial port can't be accessed because it claims that it is in use, if documents won't print, if the monitor will not come on at startup, or if you get persistent and frequent errors, especially Type 11 errors, that don't seem to be linked to any recent event. The above described events are not solely caused by corrupted PRAM, but they are most commonly related to PRAM problems.

Solution

When starting up a Mac, or after a restart, immediately hold down the Command-Option-P-R keys. On startup you will hear the first system chime (which is normal and will happen whether you are holding down the keys or not). Continue to hold the keys down until you hear two subsequent chimes. After a three total system chimes you can let go of the keys and let the Mac continue to startup normally.

After clearing out the PRAM, it may be necessary to redo the settings in some affected control panels after clearing out the PRAM. If the problem persists after clearing out the PRAM the battery may need to be replaced.

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